Return & Exchange Policy – URBLY

At URBLY, we strive to ensure customer satisfaction. Please read our policy carefully before making a purchase.

Return Policy

• Products cannot be returned if they are damaged, used, or broken by the customer.
• The product must be unused, in original condition, and with the original box/packaging.
• Return delivery cost must be paid by the customer.

Exchange Policy

• We offer a replacement warranty within a limited number of days (based on product type).
• Some selected products come with a 1-year warranty (mentioned on product page).
• You can exchange your product with any other product of equal value.
• If you choose a higher-priced product, you must pay the extra amount

Important Conditions

• Products must be returned with original packaging, box, and all accessories.
• Damaged or mishandled products will not be accepted for return or exchange.
• Exchange requests must be made within the specified warranty/replacement period.

Delivery Charges

• Return shipping cost: Paid by customer
• Exchange delivery cost: May apply depending on location